How does porta potty rental work from booking to pickup?
Porta potty rental with Brian Rental Works takes 8 steps: call for a quote, review the itemized quote, pay through a text link, get your delivery window, have the unit placed, get service, extend if needed, and call for pickup. Most renters book in a 4-minute phone call.
- Call or request a quoteCall (956) 396-3318 or send the form. We call back within 15 minutes during business hours.
- Get an itemized quoteUnit, rental period, servicing, delivery and pickup, any rush fee and tax — all listed before you pay.
- Pay and confirmWe text you a secure payment link and confirm the booking by phone. Commercial accounts can use a PO.
- Delivery window and driver callDelivery runs 7 AM–7 PM. You can ask for morning delivery, and the driver calls about 30 minutes before arrival.
- PlacementThe driver sets the unit on the marked spot, on flat ground, with the door facing where you want.
- ServicingLong-term units get weekly pumping, cleaning and restocking. Event units arrive ready.
- ExtensionsLong-term units roll into the next 28-day cycle. Event extensions are added by phone.
- PickupCall 2 business days before the pickup date. That stops billing at the end of the current cycle.
What should I have ready when I call to rent a porta potty?
Have 6 things ready when you call to rent a porta potty: the delivery address or a map pin, your dates, the number of guests or workers, the unit type if you know it, any gate code or access notes, and the best phone number for the driver.
- Delivery address, or a map pin drop for raw land or a field
- Delivery date and pickup date (or “ongoing” for construction)
- Guests and hours, or crew size
- Unit type — or say “help me choose”
- Gate width, gate code, dogs, low trees or power lines
- Whether food or alcohol will be served
- Who pays, and a PO number or tax-exempt certificate if you have one
Not sure how many units? Run the numbers first with our porta potty calculator.
How does payment and signing work for a porta potty rental?
Brian Rental Works texts you a secure payment link and confirms the booking by phone, so there is no paperwork to print. We take Visa, Mastercard, Discover, American Express and debit. Someone else can pay with the link. Cancel or reschedule free up to 24 hours before delivery.
Full policies — cancellation, damage and billing — are in our rental terms.
When will the porta potty be delivered?
Brian Rental Works delivers porta potties between 7 AM and 7 PM, Monday through Saturday, and the driver calls about 30 minutes before arrival. Call by 12:00 PM for same-day delivery. Weekend events get a Friday drop-off and Monday pickup at no extra charge.
Nobody needs to be on site. Mark the spot with a cone, stake, ribbon or chalk X, and leave the gate open or text us the code. We don’t deliver or pick up on Sunday. Saturday deliveries are possible on request with limited slots. How same-day porta potty delivery works.
Where can the porta potty go, and will it fit through my gate?
A standard porta potty is about 44 inches wide, so the path needs a 48-inch clear opening. The driver can roll the unit about 15 feet from the truck on a dolly. The spot must be flat and firm, and the truck needs clearance from low branches and wires.
- Path width
- 48 inches clear, gates included
- Dolly distance
- About 15 feet from where the truck parks
- Ground
- Flat and firm: concrete, gravel, packed dirt or level grass
- Overhead
- Clear of low trees, carports and power lines for the truck
- Access
- Gate open or code given; dogs put away
- Service
- Same spot must stay reachable for weekly service
Ready to book? Have your address and dates handy
One call does it: quote, text payment link and delivery window. Live answer 7 AM–7 PM, Mon–Sat. Hablamos español.
How is the porta potty serviced while I have it?
Long-term and construction porta potties get 1 service visit per week, included in the 28-day rate. Each visit pumps the tank, cleans and sanitizes the inside, deodorizes, and restocks toilet paper and sanitizer. Event units arrive clean, and multi-day events can add mid-event service.
Need extra service before a big weekend or inspection? Call and we add a visit. In June–September we suggest twice-weekly service for crews over 10. If you add your own padlock, give us the code or key so the driver can service the unit.
How do I extend or end a porta potty rental?
To extend a long-term porta potty rental, do nothing — the 28-day cycle renews until you call. To end the rental, call 2 business days before the pickup date you want. Event extensions are added by phone, and we confirm the new pickup day on the call.
Pickup happens on the date you choose, Monday through Saturday. Clear the path, unlock any padlock and leave the gate open. For month-to-month jobs, see long-term rentals; for a weekend, see short-term rentals.